Screenshots
The dashboard shows recent tickets and links to browse the knowledgebase.
The knowledge base page allows you to browse, search, and manage knowledgebase articles.
The new article page allows you to assign articles to multiple categories and features a rich editor.
The tickets page browses recently posted tickets.
The view ticket page shows ticket details as well as customer and staff responses.
The operators page allows the admin to manage staff members.
The view op page allows you to view staff ticket activity and knowledgebase articles.
The view user page shows customer details and support requests.